Hiring staff you can count on to arrive promptly can often be easier said than done. We get it - it’s tough to manage multiple people and schedules without something slipping through the cracks.
Luckily, Party Pro Manager has your back, with features designed to help ensure nobody misses a gig. Below are some friendly tips and best practices you might consider adopting for a smoother operation.
TIP 1. Pinning the Staff Portal to Home Screens
Encourage (or require) your team to add the PPM Staff Portal shortcut right on their phone’s home screen. This way, their schedule is never more than a tap away.
- How-To Guide: See how to pin the Staff Portal
- Pro Tip: Ask your staff to send a screenshot of the Staff Portal icon on their home screen, to ensure cooperation
TIP 2. Subscribing to Calendar Feeds
Show your staff how to subscribe to their unique PPM calendar feed, so events pop up in whatever calendar app they already use (Google, Apple, Outlook, etc.). It’s also a great backup if they ever can’t log into the portal.
- How-To Guide: Here’s how staff can subscribe to their PPM calendar feed
- Pro Tip: Ask your staff to send a screenshot of their PPM calendar feed added to their calendar app, to ensure cooperation
TIP 3. Reminder Emails Before Events
Sending a quick email reminder ahead of a gig can really cut down on no-shows. Sometimes people just need that nudge to remember what’s on their schedule for the following day or weekend.
- How-To Guide: How to email staff about an event
- Pro Tip: Consider requesting staff to respond with a quick re-confirmation email, for further peace-of-mind
TIP 4. Give SMS Notifications a Try
Text messages often get noticed faster than emails. You can send a quick reminder or even a use the “Check your email!” feature.
- How-To Guide: How to send SMS to your staff
- See Also: About the (optional) SMS Power-Up
TIP 5. Have a Clear Cancellation Policy
Make it part of your standard procedures that if an event or shift is canceled, staff get a quick note (email or text) explicitly confirming this is the case. Also encourage them to speak up if they believe a gig has been removed from their calendar without a heads-up.
In a Nutshell
All of these tips - pinning the portal, syncing calendars, sending reminders, and staying on top of cancellations - work together to reduce the chance of “Oops, I forgot!” moments. It takes some of the guesswork out of coordinating your team so you can focus on everything else you need to do.
If you’d like more details on how to get the most out of PPM’s scheduling and communication tools, check out the tutorials linked above. Here’s to running a tighter ship and having more reliable, on-time staff!